FAQ

What is CBD?
Cannabidiol, or CBD, is a phytocannabinoid. It is one of at least 113 cannabinoids discovered in the cannabis plant and is non-intoxicating and non-psychoactive in its effects.
What is the Endocannabinoid system?
The Endocannabinoid system (ECS) is a biological system composed of Endocannabinoids (cannabinoids produced by the body) and the receptors they bind to, cannabinoid receptor type 1 (CB1) and cannabinoid receptor type 2 (CB2). The Endocannabinoid system has been shown to be involved in the regulation of a number of physiological and cognitive processes throughout the human body. These include regulating your anti-inflammatory response, immune system, appetite, mood, anxiety levels, sleep schedule and more. The ECS helps with keeping your body in homeostasis.
What are cannabinoids?
Cannabinoids are a group of chemical compounds produced in the body. These compounds can also be found outside the body, mostly not exclusively, in the cannabis plant and other botanical sources like Echinacea. There are at least 113 cannabinoids; the two most studied are Cannabidiol (CBD) and tetrahydrocannibinol (THC).
Do Vital CBD products contain any THC?
Yes, our Full-Spectrum products fall within the federally mandated THC limit of less than 0.3% THC by dry weight.

However, our THC-FREE products do not contain any THC.

Will I test positive on a drug test if I use your products?

Our FULL-SPECTRUM CBD products are derived from legal hemp; it complies with federally mandated THC limit of less than 0.3% THC by dry weight. While this percentage is small, and a positive test result is unlikely, it does not mean that a positive test result is impossible. If drug testing for THC is of concern we offer a THC-FREE CBD product. Vital LLC holds no liability for any positive results on a drug test.

What is your CBD made from?
Our CBD products are derived from legal hemp. Our processors extract CBD from hemp using ethanol. An ethanol extraction preserves the original plant profile. In addition to the cannabinoids, it retains terpenes, chlorophyll and fatty acids. The extraction then undergoes additional purification and distillation processes that result in high quality CBD oil, free of all solvents.
How do I store CBD?
While our products do not require refrigeration, it is recommended storing your CBD oil in a cool dry place. Make sure to shake well before each use. Ensure the cap is closed after use. Refrigeration is not necessary but may prolong shelf life.
What do you test for?
All of our products undergo a high-level testing protocol for heavy metals, pesticides, potency, residual solvents and quality analysis before being brought to market. This is to ensure the products meet our demands for quality and safety. Every batch undergoes multiple rounds of testing, what is tested for varies slightly depending on what stage of the process that the product is in. Every bulk shipment of hemp undergoes an initial test for heavy metals, pesticides and potency. Post-extraction, the raw oil undergoes a second test for these same items and is also tested for residual solvents. It is important to note that while the solvent used (cane ethanol) is the same as what you find in alcoholic drinks and is safe for human consumption, we test for residual solvents to ensure that the oil that makes it into our products is free from any residual ethanol. If the raw CBD oil is refined into CBD isolate, a final test for potency and residual solvents is conducted. All final batches are tested for potency and quality analysis by a third-party laboratory. The “Lab Results” tab on each product page shows the results for each batch. The Lab Results section is updated as new batches are received.
Do you test for pesticides and heavy metals?
All Vital CBD products undergo multiple rounds of lab testing for heavy metals and pesticides. The results of these tests can be found under the “Lab Results” tab of each individual product page. Our processors adhere to the American Herbal Pharmacopoeia (AHP) monograph on cannabis for quality control standards and analysis. They test every bulk shipment of hemp for heavy metals and pesticides, and then test the raw oil again in the post-extraction phase. All final batches are sent to a third-party laboratory for a final test for potency and quality analysis. After the oil undergoes their process we test each batch individually to ensure you receive the quality that we advertise.
What do you test for?
All of our products undergo a high-level testing protocol for heavy metals, pesticides, potency, residual solvents and quality analysis before being brought to market. This is to ensure the products meet our demands for quality and safety. Every batch undergoes multiple rounds of testing, what is tested for varies slightly depending on what stage of the process that the product is in. Every bulk shipment of hemp undergoes an initial test for heavy metals, pesticides and potency. Post-extraction, the raw oil undergoes a second test for these same items and is also tested for residual solvents. It is important to note that while the solvent used (cane ethanol) is the same as what you find in alcoholic drinks and is safe for human consumption, we test for residual solvents to ensure that the oil that makes it into our products is free from any residual ethanol. If the raw CBD oil is refined into CBD isolate, a final test for potency and residual solvents is conducted. All final batches are tested for potency and quality analysis by a third-party laboratory. The “Lab Results” tab on each product page shows the results for each batch. The Lab Results section is updated as new batches are received.
Is CBD legal in my state?

The 2018 Farm Bill will greatly increase the availability of CBD products for sale to the general public by removing hemp-derived CBD from the federal list of Controlled Substances. When federal laws change, there is often a transition period where state/local laws and regulations must be brought into compliance with federal law. We are currently in such a transition period, where multiple state and local laws may undergo rapid change. We encourage users to always check with their state’s agricultural department, local government, law enforcement or customs office for the most up-to-date information regarding the legality of CBD in your area before making a purchase. We at Vital CBD monitor legislative and regulatory changes to ensure that our products and business practices remain in compliance with all applicable federal, state and local laws and regulations, wherever we do business.

Why is there a grapefruit warning?
CBD can have an interaction with certain drugs in a manner that is similar to grapefruit. Research has shown that certain compounds in grapefruit can interact with many common pharmaceutical drugs by inhibiting cytochrome P450 enzymes, a family of liver enzymes that metabolizes these drugs. However, CBD can also inhibit these enzymes when consumed at high enough dosages. We always recommend checking with your physician before starting a new dietary supplement program. Any instructions you may have received from a medical professional regarding grapefruit should be treated with the same level of care when it comes to CBD products.
Where do you source your hemp?
We are committed to sourcing the highest quality hemp derived products. To maintain our commitment to excellence we only source from US organic farmers in states of Oregon and NY. Our farms sources adhere to the stout certification process of their respective state’s Hemp Research Pilot Program.
What payment methods do you accept?
We accept all major credit cards. We take customer security seriously and ensure your private information is safe with us.
When will I be charged if ordering online?
Your card will be charged immediately after security checks from your bank and our payment gateway have been authorized and confirmed.
How will I know when my order has been placed successfully?
We will send you an email verifying your order once it is completed through our website. This email will outline your order, and provide an invoice number in case you need to contact us with any questions or concerns. Please make sure to keep this email, as inquiries without the reference number might be delayed.
Will I be notified when my order is placed?
Yes! We will send you tracking information and confirmation when your package is being shipped.